Aftercare AI Inc.
Privacy Policy
Last updated: October 20, 2026
Who we are
Aftercare AI Inc. ("Aftercare", "we") is an Ontario company that provides AI call answering and appointment booking to dental clinics. Questions about this policy: privacy@aftercareai.ca.
What this policy covers
Personal information about people who visit our website, book a demo or contact us, and about staff at the clinics we serve or speak with. It does not cover patient information we handle for clinics. When a clinic uses our service, we act for the clinic under our agreement with it, and the clinic’s own privacy practices apply. Patients with questions about their information should contact their clinic.
What we collect
Information you give us: your name, clinic, role, email address and phone number, and what you tell us in a message or demo booking. A clinic note sent from the help panel on this website is emailed to hello@aftercareai.ca, and we send a confirmation to the email address in that note. It is for clinics. Please do not include patient or health information. For our clinic customers: account contacts, signed agreements and billing details. Payments are processed by Stripe; we do not store card numbers. Our website host may also log technical details, such as IP addresses, for security and operations. This website sets no cookies and uses no analytics or tracking. If you book a demo, the booking page is run by Google and covered by Google’s privacy policy; Google may set its own cookie there.
Call recordings
Calls aren't recorded. The one exception is a short voicemail if our system is unavailable.
How we use it
To respond to you and run demos; to set up, provide, support and bill for our service; to keep our systems secure; and to meet our legal obligations. We send marketing emails only where Canada’s anti-spam law permits, and every one includes an unsubscribe link. We do not sell personal information.
AI tools and service providers
When you email us (hello@, support@ or privacy@aftercareai.ca) or book a demo, we may use AI tools, including Anthropic’s Claude, to help us read, organize and reply. Your message is used only to handle your request, and we have opted out of having it used to train AI models. We also rely on providers for email and calendar (Google), website hosting (GitHub) and payments (Stripe). Running our service involves providers that handle clinic contact details: Vapi (voice platform), Twilio (phone and texts), Resend (email), Railway (hosting) and Supabase (database, in Canada). Some of these providers are in the United States, so your information may be processed there and may be accessible to authorities under US law. Please do not send patient health information by email.
How long we keep it
Only as long as we need it for the purposes above. Billing and tax records are kept for as long as tax law requires.
How we protect it
Access is limited to the people who need it, and information is encrypted in transit and at rest.
Your choices
You can ask to see or correct the personal information we hold about you, or withdraw your consent to optional uses such as marketing, by emailing privacy@aftercareai.ca. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes
We will post any update to this policy here, with a new date.
Contact
Avid Tamimi, Privacy Contact, Aftercare AI Inc. privacy@aftercareai.ca